My 13 yr old chose the Golden Corral at 1901 Central Avenue Colonie, NY 12205 (518) 862-1520 as our Saturday night out, and what a train wreck it was. Admittedly, we probably hit the busiest time of the week – Sat @ 6:15. The staff was completely unprepared to handle the crowd. I overheard one employee swear that he would never work another Saturday, leading me to believe this was a normal occurrence. . The wait in line for food was at least 30 minutes. I had some tatted up bimbo & her stoner boyfriend try to cut in line in front of my family. When I told her where the line started, she called me an idiot for starting at the rear and waiting my turn. Rather than address the line cutter, the manager (a dead ringer for Corey of Pawn stars) asked ME to relax. Unbelievable.
I did seek out the District manager & owner after we finished our meals. The DM ran away. The owner gave me a half assed apology. Never again.